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FAQ

Avid

Q
Can I upgrade from any version of Xpress DV to Xpress Pro HD?
A
You can upgrade Xpress DV 3 and earlier versions to Xpress Pro HD for only £309. For Xpress DV 4 you can upgrade for the same price provided your version has a dongle. Later versions of DV4 did not have a dongle and the upgrade price is £619 ex VAT.
Q
When will Xpress Pro HD be available for Macs?
A

Avid will release Avid Xpress Pro HD™ 5.5 for G5 Macs in June 2006. Support for Intel based Macs is planned for a later release.

Q
I’ve lost / broken my dongle – how do I get a replacement?
A
If you have lost or broken your dongle then you must contact an Avid reseller to get a replacement. If you have lost your dongle, a replacement can only be obtained by buying a new one which will cost the same as the full Xpress Pro product! It makes sense to insure your dongle for the full replacement cost. Broken dongles must be returned via the reseller and there will be a significant charge for the replacement. Your dongle must be registered before you can apply for a replacement. It may take at least a week before you receive your replacement dongle.
Q

Will Avid products run on Windows XP Home Edition?

A

You should not attempt to run any Avid products on Windows XP Home Edition. In the short term, you may not experience any problems but you will get access violations when attempting to share media between PCs. We cannot stress highly enough the unsuitability of Windows XP Home for Avid products. Avid requires Windows to be configured in a certain way to run optimally. Many of these configuration options are unavailable in Windows XP Home.

Q

Why does Windows XP Pro have to be configured to run Xpress Pro? Will this affect any other programs I may want to install on the system?

A
Avid is a complex program which demands a lot of your system processes. There are basic configuration guides in the Readme but our engineers will configure your system to a more stringent guideline as recommended by Avid. These configurations will allow your Avid system to run at optimal efficiency. You can install other programs on Avid systems such as Adobe Photoshop and After Effects, however, we strongly recommend speaking to one of our engineers before installing anything - some programs will affect Avid performance and may even stop it from working.
Q

I want my Avid system to be connected to the internet. Will I encounter any problems?

A

You probably will not but it is best avoided. While there are many Avid users who have their system connected to the internet, Avid recommend that you do not. Just by surfing the ‘net, your system will begin to accrue temporary internet files, cookies, activeX controls and other clutter which can affect your system stability. Your Avid system should always be a standalone system, dedicated to the task of video editing.

Q

Can I use my Avid system as an office PC too? Can I install Microsoft Office on the system? Or other NLE software such as Premiere Pro?

A

There are many software programs which you can install safely on your system without affecting performance or stability. However, our view is that your Avid system should be used for video editing only. If you need Photoshop or After Effects, feel free to install them. However, the problem is that the more software you install, the more likely that something somewhere will have a negative effect on performance. Using your Avid system as an office PC is not a good idea.

Q

What about installing other video applications such as Premiere Pro or Canopus Procoder?

A

Installing other NLEs such as Premiere, Vegas or Edius is seriously not a good idea. You will definitely run into huge problems and this may even result in having to reformat your system in order to fix things. Transcoding applications such as Sorenson Squeeze, Canopus Procoder, CinemaCraft and Media Cleaner are fine.

Q

Can I run anti-virus software on my Avid system?

A

It is strongly recommended that you don't run any anti-virus software on your system. Anti-virus software severely impacts the performance of your PC as it runs background processes and scheduled scans which can crash your Avid. Anti-virus software should be a consideration only if your system is online (something else which is not recommended), although there are alternatives if you are concerned about security.

Q

Can I use external FireWire / USB 2.0 drives for media capture?

A

You can indeed use external FireWire and USB 2.0 drives for video editing with Avid systems. SD video will have no problems although you may find that their performance is inadequate with HD work. Also, remember that if you are working with an Avid Mojo or Mojo SDI, you will have to connect the drives to a separate FireWire bus, as the Mojo requires the full bandwidth of the FireWire port which it is connected to.

Q

Does Avid Xpress Pro work with the latest version of Quicktime?

A

This is a tricky one. Avid Xpress Pro version 5.2.1 and later support Quicktime version 7.0.3. If all you’re doing is straight video editing with no Quicktime exports than you will be fine installing Quicktime 7.0.3. However, if you’re going to export Quicktime movies and transcode them into other formats using Sorenson Squeeze or any other compression suite then you will run into problems. Quicktime 7 is not supported by many applications. Our advice is stick with Quicktime 6.5.2 until upgrades for all applications are available and have been tested.

Q
I want to create DVDs once I’ve finished my film in Avid. Can I do that?
A

You certainly can, Avid provides you with all the tools needed to do that straight out of the box. You will, however, need to understand the basic workflow of creating DVDs before you get started. We recommend a training day with one of our staff as it is a lot more involved than can be explained here.

Q

Creating a DVD seems to be needlessly complicated. Why isn’t there a ‘make DVD’ button in Avid?

A

Avid Xpress Pro is a professional video editing application. Avid’s attitude towards this is that they’d rather do one thing well rather than many things poorly. Creating a professional DVD with menus is not as simple as playing out to tape. This is why dedicated transcoding and authoring applications are included with Avid Xpress Pro HD. Having said that, Avid Xpress Pro HD 5.5 has a fast DVD creation option built into the interface. This allows you to make a quick 'start-stop' DVD of your timeline. See your product documentation for more details.

Q
What does a Mojo actually do? Can it convert NTSC to PAL or vice versa?
A

The Avid Mojo DNA is a hardware accelerator which gives you the ability to capture and output video from both analogue and digital sources e.g with a Mojo you can output to BetaSP, Digibeta, DVCam among others. The Mojo can also display HD media on a SD monitor. Apart from this analogue to digital conversion, you also get real time output to an external monitor. It cannot, however, convert NTSC to PAL or vice versa. The Mojo SDI adds the ability to capture and output video from sources with SDI connections, has 8 channels of embedded audio over SDI, 4 channels of AES I/O, 4 channels of analogue audio I/O and 2 channels of optical audio I/O. The Mojo SDI also enables you to capture and output HDV media directly from the built-in 4 pin FireWire port. The non-SDI version of the Mojo, however, cannot. It must be disconnected from the system (by toggling it off from the Avid interface) and your HDV deck connected directly to the computer.

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